Records Management White Papers

What About the Paper? Electronic and Physical Records—Unified Records Management

The vision of a “paperless” enterprise, still advocated by many enterprise content management (ECM) vendors, is unrealistic and never likely to be achievable for state, municipal and local government units. The front-line employees in the file rooms of city and county clerk and clerk of courts offices, human services agencies, law enforcement departments, property and evidence rooms, and other government agencies understand that it’s critical to manage both paper and electronic records. While many records can be scanned into electronic systems , the underlying physical items must be stored, tracked, audited and eventually destroyed according to government retention and disposition mandates—from U.S. DoD 5015.2 to HIPAA to Sarbanes-Oxley. Discover how Unified Records Management, unlike ECM, provides a single system for efficient electronic and physical records management.

Evaluating Records Management Solutions: 10 Things You Need to Know

Evaluating alternative records management systems can seem daunting. There’s a great deal at stake—legal/legislative compliance, litigation management, business risk management and operational efficiencies. However, it’s easy to avoid the pitfalls and arrive at a successful outcome if you follow a thorough and organized process. This white paper walks through 10 key areas to consider when evaluating a Records Management System (RMS) solution, including technology standards, operational needs, compliance issues, risk management, chain of custody, and the lifecycle management of records and content. If you are charged with either evaluating various solutions or assuring the selected systems meet the organization’s needs, this whitepaper and system feature checklist can help you thoughtfully plan your process—and put you on the right track for a successful project.

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