So what is records management?

Unlike enterprise content management systems, a records management software system tracks physical, paper and electronic records through their lifecycle.

Records management refers to an organization’s need to capture, store, manage, track retain and destroy its records—whether in paper, physical or electronic form. Records management software systems help businesses and government agencies manage a variety of activities and functions, from file requesting and tracking to retention and disposition to access and security.

Records management is often confused with enterprise content management (ECM). But in fact, the two are focused on solving two entirely different problems. While ECM fosters electronic collaboration and data sharing across an organization, records management focuses on preserving the integrity of records throughout their lifecycle. Records management systems are designed to maintain a record’s integrity, track the chain of custody and manage retention and destruction. Furthermore, in a records management software solution, records in any form (electronic or physical) can be managed in a single collaborative system.

Adding to the confusion, terms such as "document management" and "electronic records management" are also sometimes used in a similar context. Electronic records management is part of the functionality—along with physical item and paper file tracking—of records management software, which is distinct from digital-only content management or document management applications.

And it’s a function that’s growing in urgency and importance. Analysts estimate the worldwide records management software market at approximately $350 million in 2006, an increase of more than 30 percent from 2005.

SmeadSoft: The Undisputed Leader in Unified Records Management Software

SmeadSoft is the leading supplier of unified records management software solutions and filing systems designed to help organize and simplify the lifecycle management of a record in any form. We offer government, commercial and consumer applications that tie together software, services and corresponding paper products, delivering unparalleled ease of use and organizational clarity.